Inbound activities primarily refer to informational lines where the general public has the option to call for information. The range of inbound activities extends to a wide variety of services:

• Free infoline lines
• Informational lines for promotions
• Call2Email
• Conference calls
• Automatic registration in a system
• Help-desk services for corporations
• Telephone lines for teleshopping orders
• Generic product information lines
• Telephone orders, etc.